CAREERS

Qualimed is seeking to fill a current full-time vacancy, based at its company´s headquarters in Busto Arsizio (VA), ITALY.


POSITION: CUSTOMER SERVICE

The candidates we are seeking must have a great work ethic, good communication skills, a positive attitude, and an ability to work in a fast pace environment.

KEY SELECTION CRITERIA
Native English speaker + Portuguese (preferred but not required)
Outstanding communication skills both written and verbal
Proficient in Microsoft Word, Excel and Outlook
Able to prioritise and work independently
Able to work effectively in a team environment
Ability to type 30+ wpm, experience with 10-key a plus
Detail-oriented and with the ability to follow up on tasks
Work effectively under pressure and maintain a positive attitude
Capable of multitasking, prioritising, and managing time efficiently
JOB RESPONSIBILITIES
Excellent motivation skills
Strong communication and presentation skills
Above average people skills
Goal oriented and lead teams in fast-paced, challenging environment
JOB SNAPSHOT
Employment Type: Full-Time
Job Type: Customer Service
Education: High School Diploma required
Experience: Minimum 2 years
Required Travel: None


POSITION: SOCIAL MEDIA MANAGER

KEY SELECTION CRITERIA
Native English speaker
Native English speaker - bilingual with Spanish (preferred but not required)
Excellent written and oral communication skills
Attention to detail
Ability to juggle multiple tasks and projects
Ability to adapt to changing needs and prioritise accordingly
Proficient in Microsoft Word, Excel and Outlook
Proper email etiquette
Prior experience in handling difficult customer situation
Outstanding customer service skills (friendly, courteous and helpful)
Strong communication skills
Comfortable using social media sites, online forums, blogs, etc. in a business setting
Ability to type 30+ wpm
Experience using Hootsuite or other social media monitoring tools a plus
JOB RESPONSIBILITIES
Assisting customers using social media websites, online tools, email and phone
Following up frequently with customers throughout the life of their complaint resolution
Ability to think, write and work quickly without losing focus
Developing a friendly rapport with customers in 140 characters or less
Speaking up and asking questions on a regular basis
Working in conjunction with staff across departments and locations, worldwide
Effective management of time and documents
Other responsibilities, as directed (e.g. admin support, attend team meetings and training, etc.)
JOB SNAPSHOT
Employment Type: Full-Time
Job Type: Admin
Education: High School Diploma required
Experience: Minimum 2 years
Required Travel: None


POSITION: ASSISTANT TO CEO

We are looking for a smart and capable applicant, who has between 2-6 years experience and that would fit well within a team of ambitious and career driven individuals. The candidate must have a university degree.

The candidate will provide high level administrative and secretarial support to the CEO, designated Committees and work groups. In addition they will manage the CEOs diary and arrange meetings, assist the CEO to organise the workflow and follow up actions delegated by the CEO.

KEY SELECTION CRITERIA
Native English speaker – French, Spanish and Arabic required
Ability to manage heavy and ever changing executive calendar and oversee all appointments, meetings and deadlines, as well as manage the executive email inbox (personal and professional)
Competence interacting with high level executives via phone, email or in-person
Capacity to maintain all confidential material related to employees, company operations and personal affairs
Able to understand and use better judgment as well as anticipate needs
Proficiency with various office computer packages e.g. Word, Excel, PowerPoint, etc
Experience gained in a membership organisation is highly desirable
Ability to manage deadlines and prioritise work
Excellent interpersonal skills
JOB SNAPSHOT
Employment Type: Full-Time
Job Type: Admin
Education: High School Diploma required
Experience: 2-6 years
Required Travel: Yes


We are seeking someone who is exceptional, serious about their next career move and wants to be part of a company who seeks success.



POSITION: OPTICIAN/OPTOMETRIST

Ensuring our customers have the best experience is a priority. A Licensed Optician is directly responsible for providing customers with exceptional service and driving sales to meet company goals and objectives. The successful candidate will be self-motivated, organised, detail-oriented, with an ability to multitask whilst working in a fast-paced environment. This position requires a lot of teamwork and provides a great opportunity to join a growing and successful company.

KEY SELECTION CRITERIA
Native English speaker plus Bilingual Italian/French is required
Excellent written and oral communication skills
State optical license is essential
Previous optical experience of at least 2 years
Effective interpersonal skills
Excellent customer service skills
Ability to use optical knowledge
JOB RESPONSIBILITIES
Assist in selling contacts lenses to customers
Perform duties in such a manner so as not to jeopardise the safety and health of themselves
Meet and/or exceed pre-established company goals
Listen and respond immediately with an appropriate level of concern to all customer issues. Analyse, solve, and correct customer service issues
JOB SNAPSHOT
Employment Type: Part-Time
Job Type: Customer Service
Education: High School Diploma required
Experience: 2 years
Required Travel: None


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