Contact us

Thank you for your interest in Desio.

Answers to our most frequently asked questions are just one click away – FAQ
If you have any questions or concerns, their dedicated team is ready to assist you and provide guidance. We offer multiple channels of communication to reach our customer service team. You can contact us through the following methods:

Whatsapp: You can reach us directly through Whatsapp at +393714284809.

Ticketing System: Access our ticketing system by logging into your account on our website. From your dashboard, navigate to the Ticket section and submit a ticket with your query.

Phone Call: Contact our customer service team by phone in Italy at +39 0331232718 or +39 0331232703. Our representatives are available to speak with you and help resolve any inquiries or issues you may encounter.

Email: You can also reach us via email at support@desiolens.com. Send your questions or concerns to this address, and our team will respond promptly to assist you.

As quickly as possible, our customer support team will gladly help you from 8.30 until 5 pm CET (weekends/public holidays excluded).

To help our team, if you already have an order, please mention the order number in your remarks.