FREE SAMPLES
Go to your SHOPPING BAG to pick your FREE samples.
You can select up to 4 with your order!
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Desio lenses are produced for those who only want to change the color of their iris, as well as for those who have acuity problems, such as myopia (nearsightedness), hyperopia (farsightedness) and astigmatism. Please consult with your Eye Care Specialist prior to determining whether you need prescription lenses or not.
Important note for toric orders: Prescription is mandatory for Toric orders
Toric orders are final and CAN NOT be modified once they are placed. This is because toric lenses are custom-made.
Please note the production time for toric lenses could take up to 8 weeks.
Desio lenses have obtained the following certifications:
Customers are welcome to raise a ticket via the Help-Desk and attach their prescription. Prescriptions must be issued by a licensed practitioner and include the eye doctor’s contact information, the customer's name, valid expiry date, and the parameters of the customer's eyes.
As the color blends with your natural eye color, we recommend you visit our BEFORE AND AFTER section prior to purchasing.
Quarterly lenses
All our quarterly lenses are available with or without correction. They are available in Spherical and in toric powers.
Spherical powers are available from -13.00 to +6.00.
Toric lenses for astigmatism:
Monthly lenses
Monthly lenses are available with or without correction. Only Spherical powers are available from -8.00 to +4.00.
Desio lenses are made from Polymacon (38% water content) or Hioxifilcon D (54% water content).
Contact lenses are not one size fits all.
It is essential to check with your Eye Care Specialist whether these parameters are suitable for your eyes before purchasing the lenses (these parameters cannot be changed).
Collections | Diameter | Base Curve |
Sensual Beauty lenses | 14.5 mm | 8.7 mm |
Two Shades of Grey | 14.5 mm | 8.7 mm |
Coffee Collection | 14.5 mm | 8.7 mm |
Attitude Quarterly - 3 tones | 14.4 mm | 8.7 mm |
Attitude Quarterly - 2 tones | 14.5 mm | 8.7 mm |
Attitude Monthly - 1 tone | 14.3 mm | 8.6 mm |
Sale & Pepe Collection | 14.3 mm | 8.6 mm |
Very Peri | 14.2 mm | 8.6 mm |
If you have different parameters for each eye in your prescription, you will need to order two boxes. One with your left eye correction and the second with your right eye correction. Unfortunately, we cannot open the original packaging and mix your prescriptions. Please select the box "I need 2 different powers” to be able to select both corrections.
Desio toric lenses are currently available in the quarterly lenses collections:
Each box of quarterly disposable lenses contains two lenses of the same power and color, stored in separate blisters with sterile saline solution.
Each box of monthly disposable lenses contains two lenses of the same power and color, stored in separate blisters with sterile saline solution.
Lenses are also accompanied by a color guide and correct usage information.
All Desio disposable lens orders are shipped with a free Desio branded lens case.
DesioLens.com does not sell contact lenses solution. You must purchase this from your local retailer. You can use any kind of all-in-one solution for soft contact lenses. Please choose well as contact lens solutions can also determine the comfort of the lens.
The price for Attitude Very Peri lenses is 39€.
The price for Sale & Pepe Collection lenses is 39€. The Set costs 69€.
The price for Attitude Monthly Collection- 1 tone lenses is 39€.
The price for Attitude Quarterly collection - 2 tones is 49€
The price for Attitude Quarterly collection - 3 tones is 59€
The price for Sensual Beauty Lenses, Two Shades of Grey and Coffee Collection lenses is 42€.
The price for New Sensual Beauty Lenses, Two Shades of Grey and Coffee Collection Toric lenses which are not kept in stock, but produced on request is 80€.
The price for Attitude 2 tone Toric lenses which are not kept in stock, but produced on request is 89€.The price for Attitude 3 tone Toric lenses which are not kept in stock, but produced on request is 99€.
All prices are in euros as Qualimed is based in Italy. Please note PayPal will automatically convert the total cost into your local currency before asking you to confirm payment.
Unfortunately, we do not provide free samples. The best advice we can offer you is to please check out our Instagram page. There you can look for pictures of real customers with a similar eye color to yours and check out their before and after pictures prior to purchasing.
The collections stated below are quarterly disposable lenses. You can wear them for three months, daily, from the time the blister is opened. It is recommended that they are disposed of after the three-month period:
The Attitude Monthly Collection - 1 tone lenses are monthly disposable contacts.
All unopened Desio lenses sealed in the blister with saline solution have a shelf life of five years from the time of their original production date. The exact expiration date is printed on the back of the packaging.
It is recommended that the lenses are disposed of after the wearing period mentioned above to avoid the risk of contracting ulcerous keratitis.
No, it is not advisable to sleep with any kind of contact lens. Your eyes must rest during sleep. Please remove your Desio lenses before sleeping and put them in some lens solution or dispose of.
No, however, if no authorized recipient is available to sign for the parcel, a notice will be left and the parcel held at their local office for a limited time, awaiting collection.
If you do not receive a notification, you can still go to your local post office and claim the parcel by quoting its tracking code. Please track your parcel sporadically. Please note, shipping does not require a signature in certain countries.
All Plano and Power Desio lenses are dispatched within five business days.
Custom-made toric lenses for astigmatism have an estimated dispatch time up to eight weeks from the date of being placed in production.
Dispatch days are Monday through Friday and do not include weekends and public holidays. We cannot offer any guarantee and the dispatch time indicated is approximate.
Delivery times will vary depending on your location. Please check our shipping page for further details. Please note delivery times are APPROXIMATE and not exact.
Desio will notify customers via email if a parcel has been returned to our headquarters in Italy (might take many weeks before your parcel returns back), informing them of their reshipping options.
If a Purchaser submits a wrong or insufficient delivery address which causes a return of the product to us, or the item is unclaimed, the Purchaser agrees to pay for reshipping and repacking (desiolens.com agrees to cover the shipping charge only once - full reimbursement is not permitted).
In the event that a parcel is returned to our headquarters and the customer requests a refund, the customer is responsible the initial shipping and handling fees depending on the shipping method initially selected.
A parcel may be returned for the following reasons:
You must log into your Desio account and raise a ticket via the ‘Help Desk’ requesting to cancel and refund your order as the delivery address cannot be changed. However, once a parcel has been dispatched from desio’s warehouse it is no longer possible to cancel your order.
You can log into your Desio account and raise a ticket via the ‘Help Desk’ requesting to cancel and refund your order as the parameters/color/quantity cannot be changed once submitted.
Once your order has been shipped, you will receive a confirmation email which includes your tracking number as proof the consignment was sent. It is necessary to wait a few HOURS before tracking your order as all data must be uploaded by the SHIPPING system. If you have lost this code, simply log into your Desio account and click on the relevant order to view its tracking code.
Please ensure that you have checked the parcel’s tracking code status on the shipping service tracking website. Per our terms and conditions, Purchasers agree to track their orders. Also please check that your local shipping service has not left a notice to say they attempted a delivery: Occasionally parcels are held up at customs or delayed due to special events such as Christmas, however, if there has been no change in status for more than two weeks, please log into your Desio account and raise a ticket via the ‘Help Desk’ requesting a status update and Desio will investigate the matter for you.
Please contact us within seven days from the receipt of your shipment, by logging into your Desio account and raising a ticket via the ‘Help Desk’ to say that you have received an incorrect order and supply photographic evidence of the received. A customer service representative will then respond to your query as soon as possible.
No, it is not advisable to sleep with any kind of contact lenses. Your eyes must rest during sleep. Please remove your Desio lenses before sleeping and put them in a lens case submerged in lens solution.
Please ensure that the lenses are not inside-out, as this is one of the most common causes of movement on the eye. If the lenses are inverted, simply flip them inside-out and give them a good wash before reapplying.
There are two possibilities why the lenses seem too big or too small.
Firstly, the lenses may have become inverted and are not sitting correctly on your eye. This can be resolved by flipping them inside-out and giving them a good wash before reapplying.
Another possibility is that the parameters of the Desio lenses are not suitable for your eyes and you require a different diameter and or base curve.
Unfortunately, we cannot replace the lens or issue a refund if the parameters you have ordered are not suitable for your eyes (as per our terms and conditions).
It is possible to return any unopened boxes for an exchange (provided they are not toric lenses as these are custom-made and are not eligible for an exchange). You can log into your Desio account and raise a ticket via the ‘Help Desk’ requesting our return procedures. Please note this requires the Purchaser to pay to have the lenses returned to our headquarters in Italy, as well as a standard reshipping fee, depending on chosen shipping method.
If the lenses box has been opened, the product cannot be exchanged or refunded.
Exchanges will only be accepted on orders received by the customer within the previous 30 days.
Please ensure that you have washed the lens properly and check that they are not inside-out, as these are the most common causes of discomfort. If the lenses are inverted, simply flip them inside-out and give them a good wash before reapplying. You can use any kind of all-in-one solution with your lenses.
We sincerely apologize in the unfortunate event that you received factory defective lenses.
Please note we will exchange factory defective lenses free of charge. As per our terms and conditions, defective contact lenses may only be exchanged for the exact same lens model, color, and prescription.
The customer must log into your Desio account and raise a ticket via the ‘Help Desk’ within 7 business days of receiving the parcel to state that there is a defect with the lenses you received. A customer service representative will then provide you with our return procedures.
Please note the costs of returning the goods to us will be paid by the Purchaser.
If you are interested in selling Desio contact lenses, please contact Qualimed srl at retail@desioeyes.it
Kindly contact Qualimed srl at distribution@desioeyes.it and provide an electronic copy of your business profile.
Kindly contact the Marketing Department of Qualimed SRL by emailing social@desioeyes.it
IMPORTANT NOTE: these email addresses are for business enquiries only. General enquiries will not be answered via email. General enquiries must be submitted via the ‘Help Desk’ ticketing system, accessible by logging into your account.